Infosys develops AI Agent to enhance operations in the energy sector
Aaron Blutstein 6 January 2026 
Infosys has introduced an artificial intelligence (AI) agent designed to improve efficiency and decision-making in the energy sector. The system combines Infosys’ AI and cloud platforms with Microsoft’s AI capabilities to automate reporting, deliver predictive insights, and enhance operational reliability.
https://www.infosys.comThe solution draws on Infosys Topaz, an AI-first offering that uses generative AI technologies, and Infosys Cobalt, a suite of cloud services and platforms. It is also powered by Microsoft Copilot Studio, Azure OpenAI in Foundry Models, and ChatGPT-4o.
Infosys said the AI agent applies conversational AI to interpret real-time data and generate actionable insights. It can process well logs, images, plots, and tables to streamline reporting, while predictive analytics provide early warnings of potential operational challenges. The company said this helps users plan work more effectively, minimise delays and errors, and improve safety and reliability across operations.
Stephen Boyle, VP Partner Development, Global Partner Solutions, Microsoft, said, “At Microsoft, we believe that the power of partnership is essential to unlocking the full potential of AI for industry transformation. Our collaboration with Infosys combines deep domain expertise with advanced AI and cloud technologies, helping organisations drive measurable business value by enhancing safety, reliability, and operational excellence.”
Ashiss Kumar Dash, EVP & Global Head – Services, Utilities, Resources, Energy, and Enterprise Sustainability at Infosys, said: “The energy sector faces ongoing challenges in managing complexities of vast volume of operational data while making real-time decisions that ensure safety, efficiency, and peak performance. Our AI Agent solution, powered by Microsoft’s AI and Cloud capabilities, Infosys Topaz, and Infosys Cobalt, directly tackles these challenges by transforming raw data into actionable insights through intuitive conversational AI. We see this as a pivotal move toward an AI-first future, where intelligent automation and predictive analytics redefine productivity and operational excellence.”
Infosys said the new AI agent is intended to help energy companies boost performance and reduce non-productive time by automating complex tasks and providing rapid access to operational data.
